Advanced Assisting Individuals in Crisis

Course Description:

Most psychological crisis intervention is done one person to one person, rather than in groups.  These interactions may be face-to-face (in person or electronically), telephonic, via email, or even via text messaging.  The SAFER-R model of individual psychological crisis intervention was developed to serve as a simple protocol or procedural guide to aid in conducting such individual psychological crisis interventions.

This two day course builds upon, and is the logical continuation of, the basic ASSISTING INDIVIDUALS IN CRISIS course.  Using the SAFER-R framework as a platform, participants are introduced to scenario based variations of the model.  Topics such as advanced psychological triage, grief,  suicide intervention, challenges in follow up and referral, and self-care are addressed.  In addition, participants are asked to evaluate pre-recorded video examples of crisis intervention using the SAFER-R model.

*Prerequisite: Assisting Individuals in Crisis

Course Highlights:

  • Natures & definitions of a psychological crisis and psychological crisis intervention
  • Nature and definition of critical incident stress management and its role as a continuum of care
  • Empathic communication techniques
  • Practice of psychological triage
  • SAFER-Revised model of individual psychological crisis intervention in s suicide scenario
  • SAFER-Revised model of individual psychological crisis intervention in a “follow-up” or referral scenario
  • Risks of iatrogenic “harm” associated with psychological crisis intervention and will further discuss how to reduce those risks
  • Principles of self-care

Requesting This Course:

Certificates and Continuing Education:

General Contact Hours: 

Two Day Course; 13 Contact Hours: 1.3 General CEUs from University of Maryland, Baltimore County (UMBC) Dept. of Emergency Health Services Professional and Continuing Education (PACE). Based on a formula of 1 Continuing Education Unit for every 10 contact/classroom hours.

ICISF Certificate of Completion:

After the completion of this ICISF course, with verified full attendance, participants are eligible to receive an electronic ICISF Certificate of Completion including General Continuing Education Units. Participants are required to complete a course evaluation prior to receiving this Certificate of Completion.

Completion of ICISF courses and receipt of an ICISF Certificate of Completion does not attest to competence in the field, nor does it provide certification in the field of CISM. 

Profession Specific CEUs:

If you are seeking continuing education requirements for a specific profession, contacting the relevant state licensing board is the best way to ensure you have the most up-to-date and accurate information. They can provide you with specific details regarding whether a Certificate of Completion from a particular course or program will be accepted towards your continuing education requirements.

If the ICISF course you attend is offered through:

ICISF Virtual Training, Online Training, or Regional Training, it is approved for the following:

  • EAPA – Employee Assistance Professionals Association
    13 PDHs; Expiration Date – April 11, 2024
  • NAADAC – the Association for Addiction Professionals
    13 CE Credits; Expiration Date – February 28, 2025

This course has been approved by International Critical Incident Stress Foundation (ICISF), as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider # 87914, International Critical Incident Stress Foundation (ICISF), is responsible for all aspects of the programing.

ICISF Speakers Bureau Program: It is up to the Sponsoring Agency to apply for profession-specific Continuing Education Units (CEUs) if they choose to do so.

ICISF Approved-Instructor led Program: While our Approved Instructors have the authority to teach specific ICISF courses, it is their responsibility to apply for profession-specific Continuing Education Units (CEUs) if they choose to do so.

** Please check with your state licensing board prior to registration to see if they will accept the Certificate of Completion as a means for continuing education.

*PLEASE NOTE: These hours are only applicable towards courses offered at Virtual Trainings, Regional Trainings, Online Courses, and the World Congress.

Learn more on our ICISF Continuing Education Information page.