Healthcare has become a high stress environment and the effects of acute, chronic, and cumulative stress on healthcare professionals has become increasingly obvious. This program is designed to explore the types of stressors in the healthcare environment; appropriate stress management and critical incident interventions in the healthcare setting; important modifications of interventions and services; mechanisms to provide staff support; team development considerations; implementation of a crisis support, CISM, or peer support program; and personal coping techniques.
This program is an important building block for any healthcare professional who wishes to explore the implementation of a crisis support, critical incident stress, or peer support program in their organization or a in a multi-hospital setting. This program supplements the Individuals Crisis Intervention and Peer Support and the Group Crisis Intervention courses.
Program Highlights
Critical incidents in the healthcare setting
Challenges in providing CISM services
CISM team interventions that are most effective
CISM intervention and process issues
Designing a CISM team for a healthcare organization
3 types of stressors in the healthcare setting
The nature of givers and the implications for crisis support
Adaptive and maladaptive coping strategies
Potential administrative and legal issues
Considerations in CISM team development
Completion of “Staff Support in the Healthcare Setting” and receipt of a certificate indicating full attendance (13 Contact Hours) qualifies as a class in ICISF’s Certificate of Specialized Training Program.
Continuing Education Information
Two- Day Course: 8:30 a.m. – 4:30 p.m.,
13 Contact Hours; 13 CE Credits for Psychologists; 13 PDHs for EAPs; 13 CE Hours for Calif. MFTs & LCSWs; 13 Contact Hours for National Certified Addiction Counselors; OR 1.3 General CEUs from UMBC
Continuing education information listed is only applicable when attending an ICISF Regional Conference.
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