Requesting This Online Course:
- For more information about this online course, visit our online course page.
This online course does not include the classroom exercises that are part of the in-person version of this course. A separate “Skills” program that provides the exercises will be offered quarterly at No additional charge. You are not required to take that course, although your core knowledge of Assisting Individuals in Crisis is incomplete until you have participated in the interactive classroom exercises. The information regarding the date of the skills program, which is scheduled quarterly, will be given to you at the completion of this online course.
NOTE: This course can’t be used towards the Certificate of Specialized Training Program or towards the Approved Instructor Candidate Program requirements until the classroom exercises have been completed.
Crisis Intervention is NOT psychotherapy; rather, it is a specialized acute emergency mental health intervention which requires specialized training. As physical first aid is to surgery, crisis intervention is to psychotherapy. Thus, crisis intervention is sometimes called “emotional first aid”. This program is designed to teach participants the fundamentals of, and a specific protocol for, individual crisis intervention. This course offers core knowledge for anyone involved in Peer Support and crisis intervention. This includes people in the fields of Emergency Services, Public Safety, Law Enforcement, Military, Disaster Response, Education, Employee Assistance, Healthcare, Homeland Security, Mental Health, Spiritual Care, and Business & Industry.
Students will be able to:
- Understand the need for psychological crisis intervention (PFA).
- Understand and differentiate the key terms and concepts relevant to the study of psychological crisis intervention/ PFA.
- Be able to assess the “psychological toxicity” of a critical incident/ disaster.
- Understand the nature and definition of Critical Incident Stress Management (CISM) and its role as a continuum of care.
- Understand the risks of iatrogenic “harm” associated with psychological crisis intervention and will further understand how to reduce those risks.
- Review research relevant to the practice of psychological crisis intervention.
- Be better able to recognize common psychological and behavioral crisis reactions.
- List the putative and empirically-derived mechanisms of action in psychological crisis intervention.
- Understand the steps in the SAFER-R model of individual psychological crisis intervention/ PFA.
- Understand how the SAFER-R model may be altered for suicide intervention.
Continuing Education Information
General Contact Hours: 10 Contact Hours; 1.0 General CEUs from University of Maryland, Baltimore County (UMBC) Dept. of Emergency Health Services Professional and Continuing Education (PACE)
*Based on a formula of 1 Continuing Education Unit for every 10 contact/classroom hours.
Profession Specific Contact Hours:
- 10 PDHs for EAPs (Expiration Date – May 31, 2021)
- 10 CE Credits for National Certified Addiction Counselors (Expiration Date – February 28, 2023)
*PLEASE NOTE: These hours are only applicable towards courses offered at Live Trainings, Regional Trainings, Online Courses, and the World Congress.
Approved Instructor Courses:
It is up to the Approved Instructors or sponsoring agency to apply for profession specific Continuing Education Unit’s if they choose. Learn more on our CEU Information page.
** Please check with your state licensing board prior to registration to see if they will accept the certificate of completion as a means for continuing education.