Behavioral Emergencies: Survival Strategies for Emergency Services and Counselors

Requesting This Course:

Course Description:
The call has been logged. Your unit has been dispatched. As you perform your duty to respond, are you safe? Behavioral emergencies are critical incidents in which the nature of the incident itself poses the risk of imminent harm toward responding emergency services and counselors, the agitated victim or suspect, and innocent family members or bystanders. Common frequent emergencies include crime, domestic violence, psychosis, psychological trauma, street gangs, substance use, and youth violence. This course provides practical assessment skills for evaluating risk and specific risk management interventions to enhance safety, when risk is present.This course is for emergency services, including police, fire, and emergency medical staff. The course is also for counselors who provide crisis care and includes psychiatrists, psychologists, nurses, social workers, school counselors, pastoral counselors, case mangers, residential house staff, youth workers, and other in similar fields. This course is a companion course to Understanding Human Violence: Survival Information for Emergency Services and Counselors.

Course Highlights:

  • Main behavioral emergencies
  • Importance of the old brain stem in crises
  • Steps necessary in street scene surveillance
  • Identifying an impending loss of control
  • Biological changes that result in sustained hyper-vigilance
  • Symptoms of schizophrenia and bipolar disorder
  • How to safely approach the house of a domestic violence situation
  • Warning signs of youth violence
  • Personal stress management program for work

Continuing Education Information:

Two-Day Course

General Contact Hours:

13 Contact Hours: 1.3 General CEUs from University of Maryland, Baltimore County (UMBC) Dept. of Emergency Health Services Professional and Continuing Education (PACE)

*Based on a formula of 1 Continuing Education Unit for every 10 contact/classroom hours.

Profession Specific Contact Hours:


*PLEASE NOTE: These hours are only applicable towards courses offered at Live Trainings, Regional Trainings, Online Courses, and the World Congress.

Approved Instructor Courses:

It is up to the Approved Instructors or sponsoring agency to apply for profession specific Continuing Education Unit’s if they choose.  Learn more on our CEU Information page.

** Please check with your state licensing board prior to registration to see if they will accept the certificate of completion as a means for continuing education.

Certificate of Specialized Training Program: 

This course is a part of the Emergency Services specialty track for the Certificate of Specialized Training Program.