Corporate Crisis Response

Requesting This Course:

Course Description:

Business, government and industrial environments require a unique application of the ICISF model. Those who may be involved with or are currently offering CISM services to this setting require the knowledge of the CISM model as it applies to business, government and industry. Learn how to integrate CISM approaches with the realities of the work environment as well as models of prevention and intervention.

This course is designed to introduce the ICISF model to anyone currently working or potentially working in or with the business, government or industrial workplace.

Learning Objectives:

  • Elements of CISM approaches
  • Complexities of the business, government or industrial environment
  • Interfacing with supporting organizations
  • Techniques to develop workplace interventions
  • Develop pre-incident education programs
  • Quickly assess what services are needed
  • Working with an organization’s management
  • Components to developing a private CISM team
  • Practice skills of critical incident response
  • After the crisis- programs to assist organization growth


Certificates and Continuing Education:

General Contact Hours: 

Two-Day Course; 14 Contact Hours: 1.4 General CEUs from University of Maryland, Baltimore County (UMBC) Dept. of Emergency Health Services Professional and Continuing Education (PACE). Based on a formula of 1 Continuing Education Unit for every 10 contact/classroom hours.

ICISF Certificate of Completion:

After the completion of this ICISF course, with verified full attendance, participants are eligible to receive an electronic ICISF Certificate of Completion including General Continuing Education Units. Participants are required to complete a course evaluation prior to receiving this Certificate of Completion.

Completion of ICISF courses and receipt of an ICISF Certificate of Completion does not attest to competence in the field, nor does it provide certification in the field of CISM. 

Profession Specific CEUs:

If you are seeking continuing education requirements for a specific profession, contacting the relevant state licensing board is the best way to ensure you have the most up-to-date and accurate information. They can provide you with specific details regarding whether a Certificate of Completion from a particular course or program will be accepted towards your continuing education requirements.

If the ICISF course you attend is offered through:

ICISF Virtual Training, Online Training, or Conference, it is approved for the following:

  • EAPA – Employee Assistance Professionals Association
    14 PDHs; Expiration Date – March 21, 2025

ICISF Speakers Bureau Program: It is up to the Sponsoring Agency to apply for profession-specific Continuing Education Units (CEUs) if they choose to do so.

ICISF Approved-Instructor led Program: While our Approved Instructors have the authority to teach specific ICISF courses, it is their responsibility to apply for profession-specific Continuing Education Units (CEUs) if they choose to do so.

** Please check with your state licensing board prior to registration to see if they will accept the Certificate of Completion as a means for continuing education.

*PLEASE NOTE: These hours are only applicable towards courses offered at Virtual Trainings, Conferences, Online Courses, and the World Congress.

Learn more on our ICISF Continuing Education Information page.