Techniques for Delivering Bad News for Crisis Response Personnel – Online Course

This is a two (2) week, self-paced online course, January 7-18, 2019.

Whether we are a recipient or a messenger of bad news, it impacts and distresses each of us.  The necessity of delivering upsetting information causes most people distress.  No one likes to be the bearer of bad news.  The difficult task, however, can be made less painful if certain principles and practices are employed.  This one-day course provides the participants with a variety of insights that will help them to organize and deliver disturbing news.  It also provides guidelines for assisting the recipients once the announcement of the information has been made. Full Course Description

Course Details:

  • This two (2) week, self-paced online course will run January 7-18, 2019.
  • Orientation will be available to review as soon as you register for this course.
  • This course is a part of the Certificate of Specialized Training Program as a two-day elective course.
  • 7 PDHs for EAPs; 7 Contact Hours for National Certified Addiction Counselors; 0.7 General CEUs from UMBC Training Centers
  • $250.00 for ICISF members; $295.00 for non-members.
  • Registration fees are non-refundable.

Author & Instructor: Mitchell, PhD, CTS, CCISM, Jeffrey T.

Biography of Jeffrey T. Mitchell, PhD

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Jan 07 2019 - Jan 18 2019


All of the day


$250 for ICISF Members, $295 for Non-Members


Ellicott City, MD, United States
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