Group Crisis Intervention Online Course

This online course does not include the classroom exercises that are part of the in-person version of this course.  A separate “Skills” program that provides the exercises will be offered quarterly at a charge of $25.00.  You are not required to take that course, although your core knowledge of Group Crisis Intervention is incomplete until you have participated in the interactive classroom exercises.  The information regarding the date of the skills program, which is scheduled quarterly, will be given to you at the completion of this online course.

NOTE:  This course can’t be used towards the Certificate of Specialized Training Program or towards the Approved Instructor Candidate Program requirements until the classroom exercises have been completed.

Course Description:

Designed to present the core elements of a comprehensive, systematic and multi-component crisis intervention curriculum, the Group Crisis Intervention course will prepare participants to understand a wide range of crisis intervention services. Fundamentals of Critical Incident Stress Management (CISM) will be outlined and participants will leave with the knowledge and tools to provide several group crisis interventions, specifically demobilizations, defusings and the Critical Incident Stress Debriefing (CISD). The need for appropriate follow-up services and referrals when necessary will also be discussed.

This course offers core knowledge for anyone involved in Peer Support and crisis intervention. This includes people in the fields of Emergency Services, Public Safety, Law Enforcement, Military, Disaster Response, Education, Employee Assistance, Healthcare, Homeland Security, Mental Health, Spiritual Care, and Business & Industry.

Learning Objectives:

Students will be able to:
  • Describe the Resiliency Model
  • Describe a critical incident
  • Identify priority goals in Group Crisis Intervention
  • Define key crisis intervention terms and concepts
  • List the principles of crisis intervention
  • List the 8 steps of crisis intervention recommended by Dr. A. Roberts.
  • Outline the Critical Incident Stress Management program
  • Describe the difference between CISM and CISD

Requesting This Online Course:

“The overview at the start of each module is helpful. It provides a clear understanding of what you're learning and the duration. I love that the videos came with transcripts because sometimes I find it easy to listen and sometimes I find it easier to read. I like that both options are available.”
"I think the layout and delivery of the [skills portion of this online course] was perfect! It definitely increased the understanding of the material to an much higher level."
“I liked the way I was able to walk through the online course at my own pace so I had a chance to digest the information. I also liked that there were opportunities for me to jot down notes which helps me solidify my thoughts/memory of the teaching.”
“This was an excellent online course! I really appreciated the videos that showed interventions. They were extremely helpful in visualizing what I was reading.”
“The PDF with the online course is extremely helpful as a reference for the course and for the future as it is easy to navigate, gives an overall and in depth picture while highlighting key aspects.”
"Victor was an excellent presenter! He knows his stuff and came prepared [for the skills portion of this online course]. I really enjoyed the live online presentations and I would recommend it to anyone that would be interested! Thank-you and change nothing, it's great just as it is!!!!"
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Certificates and Continuing Education:

General Contact Hours:

10 Contact Hours: 1.0 General CEUs from University of Maryland, Baltimore County (UMBC) Dept. of Emergency Health Services Professional and Continuing Education (PACE). Based on a formula of 1 Continuing Education Unit for every 10 contact/classroom hours.

ICISF Certificate of Completion:

After the completion of this ICISF course, with verified full attendance, participants are eligible to receive an electronic ICISF Certificate of Completion including General Continuing Education Units. Participants are required to complete a course evaluation prior to receiving this Certificate of Completion. 

Completion of ICISF courses and receipt of an ICISF Certificate of Completion does not attest to competence in the field, nor does it provide certification in the field of CISM. 

Profession Specific CEUs:

If you are seeking continuing education requirements for a specific profession, contacting the relevant state licensing board is the best way to ensure you have the most up-to-date and accurate information. They can provide you with specific details regarding whether a Certificate of Completion from a particular course or program will be accepted towards your continuing education requirements. 

If the ICISF course you attend is offered through:

ICISF Virtual Training, Online Training, or Conference, it is approved for the following:

  • EAPA – Employee Assistance Professionals Association         
    10 PDHs; Expiration Date – March 21, 2025 

ICISF Speakers Bureau Program: It is up to the Sponsoring Agency to apply for profession-specific Continuing Education Units (CEUs) if they choose to do so. 

ICISF Approved-Instructor led Program: While our Approved Instructors have the authority to teach specific ICISF courses, it is their responsibility to apply for profession-specific Continuing Education Units (CEUs) if they choose to do so. 

** Please check with your state licensing board prior to registration to see if they will accept the Certificate of Completion as a means for continuing education.

*PLEASE NOTE: These hours are only applicable towards courses offered at Virtual Trainings, Conferences, Online Courses, and the World Congress.

Learn more on our ICISF Continuing Education Information page.