Group Crisis Intervention Online Course

Requesting This Online Course:

This online course does not include the classroom exercises that are part of the in-person version of this course.  A separate “Skills” program that provides the exercises will be offered at a future date with a separate cost (yet to be determined).  You are not required to take that course, although your core knowledge of Group Crisis Intervention is incomplete until you have participated in the interactive classroom exercises.  Please look for future communication about the “Skills” program on our Education & Training page.

NOTE:  This course can’t be used towards the Certificate of Specialized Training Program or towards the Approved Instructor Candidate Program requirements until the classroom exercises have been completed.

Course Description:

Designed to present the core elements of a comprehensive, systematic and multi-component crisis intervention curriculum, the Group Crisis Intervention course will prepare participants to understand a wide range of crisis intervention services. Fundamentals of Critical Incident Stress Management (CISM) will be outlined and participants will leave with the knowledge and tools to provide several group crisis interventions, specifically demobilizations, defusings and the Critical Incident Stress Debriefing (CISD). The need for appropriate follow-up services and referrals when necessary will also be discussed.

This course offers core knowledge for anyone involved in Peer Support and crisis intervention. This includes people in the fields of Emergency Services, Public Safety,  Law Enforcement, Military, Disaster Response, Education, Employee Assistance, Healthcare, Homeland Security, Mental Health, Spiritual Care, and Business & Industry.

Learning Objectives:

Students will be able to:
  • Describe the Resiliency Model
  • Describe a critical incident
  • Identify priority goals in Group Crisis Intervention
  • Define key crisis intervention terms and concepts
  • List the principles of crisis intervention
  • List the 8 steps of crisis intervention recommended by Dr. A. Roberts.
  • Outline the Critical Incident Stress Management program
  • Describe the difference between CISM and CISD

Continuing Education Information

General Contact Hours: 10 Contact Hours; 1.0 General CEUs from University of Maryland, Baltimore County (UMBC) Dept. of Emergency Health Services Professional and Continuing Education (PACE)

*Based on a formula of 1 Continuing Education Unit for every 10 contact/classroom hours.