Resilient Leadership for Emergency Services & Healthcare Professions

Course Description

In times of crisis and adversity leadership is essential.  The course RESILIENT LEADERSHIP For Emergency Services and Healthcare Professions is a unique science based program which prepares leaders to create an organizational culture of resilience. 

Frontline leaders/managers will find Resilient Leadership especially useful. Topics include resilience oriented communications, the four characteristics that separate effective crisis leaders from others, and common mistakes leaders make.

Program Highlights:

  • Define and recognize resilience.
  • Define and recognize a resilient organizational culture.
  • Define the two covenants of Resilient Leadership.
  • Define the four core pillars of Resilient Leadership.
  • Practice Resilient Leadership by implementing 20 specific Resilient Leadership prescriptions (RX) to create a “culture of resilience.”
  • Avoid the “7 deadly sins” of leadership.

Requesting This Online Course:

Certificates and Continuing Education:

General Contact Hours:

One Day Course; 7 Contact Hours; 0.7 General CEUs from University of Maryland, Baltimore County (UMBC) Dept. of Emergency Health Services Professional and Continuing Education (PACE). Based on a formula of 1 Continuing Education Unit for every 10 contact/classroom hours.

ICISF Certificate of Completion:

After the completion of this ICISF course, with verified full attendance, participants are eligible to receive an electronic ICISF Certificate of Completion including General Continuing Education Units. Participants are required to complete a course evaluation prior to receiving this Certificate of Completion.

Completion of ICISF courses and receipt of an ICISF Certificate of Completion does not attest to competence in the field, nor does it provide certification in the field of CISM. 

Profession Specific CEUs:

If you are seeking continuing education requirements for a specific profession, contacting the relevant state licensing board is the best way to ensure you have the most up-to-date and accurate information. They can provide you with specific details regarding whether a Certificate of Completion from a particular course or program will be accepted towards your continuing education requirements.

If the ICISF course you attend is offered through:

ICISF Virtual Training, Online Training, or Regional Training, it is approved for the following:

  • EAPA – Employee Assistance Professionals Association
    7 PDHs; Expiration Date – April 11, 2024
  • NAADAC – the Association for Addiction Professionals
    7 CE Credits; Expiration Date – February 28, 2025

This course has been approved by International Critical Incident Stress Foundation (ICISF), as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider # 87914, International Critical Incident Stress Foundation (ICISF), is responsible for all aspects of the programing.

ICISF Speakers Bureau Program: It is up to the Sponsoring Agency to apply for profession-specific Continuing Education Units (CEUs) if they choose to do so.

ICISF Approved-Instructor led Program: While our Approved Instructors have the authority to teach specific ICISF courses, it is their responsibility to apply for profession-specific Continuing Education Units (CEUs) if they choose to do so.

** Please check with your state licensing board prior to registration to see if they will accept the Certificate of Completion as a means for continuing education.

*PLEASE NOTE: These hours are only applicable towards courses offered at Virtual Trainings, Regional Trainings, Online Courses, and the World Congress.

Learn more on our ICISF Continuing Education Information page.