Strategic Response to Crisis

Requesting This Course:

Course Description:
Knowing what sequence of crisis intervention processes to use for which individuals or groups, at what times, and under what circumstances is crucial to all effective early intervention programs. The course will present essential information for the assessment of both crisis situations and the effects of critical incidents on people involved in those situations. Learn to create an effective plan of action to assist those in crisis and complete a series of exercises designed to sharpen assessment and crisis planning skills. Strategic planning and tactical decision making are emphasized, as are rationales for choosing one set of crisis intervention processes over another.

This course builds confidence that crisis interventionists will make the right choices of interventions for the populations they are assisting under specific circumstances. This course requires previous training and experience. ICISF’s “Group Crisis Intervention” and “Assisting Individuals in Crisis” (formerly Individual Crisis Intervention and Peer Support) should be viewed as prerequisites.

Program Highlights:

  • Strategic planning as it applies to crisis intervention
  • National Incident Management System and crisis intervention
  • Elements of Effective Planning
  • Steps in Developing the Plan
  • Planning process in assessing target populations
  • Determining the type, timing and resources necessary
  • Assisting large numbers of people involved in a crisis
  • The most important crisis intervention tactics
  • Managing a complicated or large scale crisis event

Continuing Education Information:

Two-Day Course

General Contact Hours: 

14 Contact Hours: 1.4 General CEUs from University of Maryland, Baltimore County (UMBC) Dept. of Emergency Health Services Professional and Continuing Education (PACE)

*Based on a formula of 1 Continuing Education Unit for every 10 contact/classroom hours.

Profession Specific Contact Hours:

  • 14 PDHs from EAPA- Employee Assistance Professionals Association (Expiration Date – May 31, 2023)

*PLEASE NOTE: These hours are only applicable towards courses offered at Virtual Trainings, Regional Trainings, Online Courses, and the World Congress.  

Approved Instructor Courses:

It is up to the Approved Instructors or sponsoring agency to apply for profession specific Continuing Education Unit’s if they choose.  Learn more on our CEU Information page.

** Please check with your state licensing board prior to registration to see if they will accept the certificate of completion as a means for continuing education.