TEAM: Team Evolution and Management

Requesting This Course:

Course Description:
Crisis intervention and critical incident stress management strategies and interventions can only be effectively delivered through a well-organized and orchestrated crisis response team. Team development and management skills are critical to the effective functioning of a crisis response team. This session will explore: leadership and management strategies; team development activities; team evolution considerations; preventative maintenance; learning from the past; and how to help teams remain healthy.

This course is designed for anyone in a team leadership position or who aspires to contribute to the organization or continued development of a crisis support, CISM, or peer support team. The program is essential to the development and maintenance of these programs.

Program Highlights:

  • Framework for an effective CISM Team
  • Appropriate policies and procedures for CISM Team operation
  • Two management theories and the characteristics of each
  • Steps in team development
  • Key skills for successful leadership
  • Methods to keep teams healthy
  • Minimum standards for training of team members
  • Barriers to team development
  • Group dynamics that effect team operation
  • Difficult team maintenance issues

Certificates and Continuing Education:

General Contact Hours: 

Two-Day Course; 13 Contact Hours: 1.3 General CEUs from University of Maryland, Baltimore County (UMBC) Dept. of Emergency Health Services Professional and Continuing Education (PACE). Based on a formula of 1 Continuing Education Unit for every 10 contact/classroom hours.

ICISF Certificate of Completion:

After the completion of this ICISF course, with verified full attendance, participants are eligible to receive an electronic ICISF Certificate of Completion including General Continuing Education Units. Participants are required to complete a course evaluation prior to receiving this Certificate of Completion.

Completion of ICISF courses and receipt of an ICISF Certificate of Completion does not attest to competence in the field, nor does it provide certification in the field of CISM. 

Profession Specific CEUs:

If you are seeking continuing education requirements for a specific profession, contacting the relevant state licensing board is the best way to ensure you have the most up-to-date and accurate information. They can provide you with specific details regarding whether a Certificate of Completion from a particular course or program will be accepted towards your continuing education requirements.

If the ICISF course you attend is offered through:

ICISF Virtual Training, Online Training, or Conference, it is approved for the following:

  • EAPA – Employee Assistance Professionals Association
    13 PDHs; Expiration Date – March 21, 2025
  • NAADAC – the Association for Addiction Professionals
    13 CE Credits; Expiration Date – February 28, 2025

This course has been approved by International Critical Incident Stress Foundation (ICISF), as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider # 87914, International Critical Incident Stress Foundation (ICISF), is responsible for all aspects of the programing.

ICISF Speakers Bureau Program: It is up to the Sponsoring Agency to apply for profession-specific Continuing Education Units (CEUs) if they choose to do so.

ICISF Approved-Instructor led Program: While our Approved Instructors have the authority to teach specific ICISF courses, it is their responsibility to apply for profession-specific Continuing Education Units (CEUs) if they choose to do so.

** Please check with your state licensing board prior to registration to see if they will accept the Certificate of Completion as a means for continuing education.

*PLEASE NOTE: These hours are only applicable towards courses offered at Virtual Trainings, Conferences, Online Courses, and the World Congress.

Learn more on our ICISF Continuing Education Information page.