Description:
Public safety and service providers pride themselves on problem solving and making situations better. Unfortunately, this noble idea is a double-edged sword which can lock good intentioned people into a self-defeating paradigm. This will illustrate a proactive, “left of bang” approach to CISM instead of approaching service delivery from a reactive, “fix it” mentality. Topics for this include:
- Understanding the components and origins of the public safety “fix it” mentality.
- Learning to build upon “what’s working”.
- Strategies for making CISM work “left of bang”.
Adjusting your perspective by inches can increase your perception by miles.