Raymond B. Flannery, Jr., Ph.D., FAPM, a licensed clinical psychologist, is Associate Clinical Professor of Psychology, Department of Psychiatry, Harvard Medical School and Adjunct Assistant Professor of Psychiatry, Department of Psychiatry, The University of Massachusetts Medical School. For ten years, he was Director of Training for the Massachusetts Department of Mental Health. He has lectured extensively in Canada, Europe, and the United States and is the author of seven books and over one hundred and fifty peer-reviewed articles in the medical and scientific journals on the topics of stress, violence, and victimization. His work has been translated into four foreign languages. Dr. Flannery designed and fielded the Assaulted Staff Action Program (ASAP), a voluntary, peer-help, crisis intervention program for employee victims of violence. For the past seventeen years, he has overseen the development of this program to now include 1,300 ASAP team members on 34 teams in six states. ASAP is the most widely researched crisis intervention program in the world.In 2005, Dr. Flannery received a lifetime achievement award for excellence in crisis intervention research from the International Critical Incident Stress Foundation.